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Visa Deploys AI Dispute Tools, Raising Bar for Merchant Fraud and Cost Control
Visa has launched AI-powered dispute resolution tools designed to help merchants and financial institutions cut administrative costs and reduce fraud losses. This move embeds AI deeper into core payment operations. According to Finextra, the new tools are expected to set a higher standard for efficiency, putting pressure on operators who still rely on manual or legacy dispute processes. These operators may face increased operational costs and risk losing customers to competitors offering faster, AI-driven resolutions.